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That same standard carries through everything Medley’s Moving does today. Every move is an opportunity to deliver the kind of service that earns trust, not just a completed job — and that's the expectation set for every team member on every call.
Booking one to two weeks in advance is ideal, especially between May and September when demand across Hampton Roads peaks. If you have an urgent situation, call us directly — same-day and next-day slots are often available depending on crew schedules.
It can. Extreme heat and high humidity in Hampton summers can warp wood furniture, damage electronics, and make conditions harder on the crew. We schedule morning starts when possible, take proper breaks, and take extra precautions with heat-sensitive items. Let us know about anything that may be especially vulnerable.
Yes. We're familiar with the access requirements around Langley Air Force Base and other secured facilities in Hampton. Coordinate gate passes and base entry requirements in advance and share the details when you book — we'll plan accordingly.
Every move includes standard liability coverage from pickup through delivery. If you have antiques, artwork, or high-value items, ask about enhanced protection options before your move date. Damage should be reported in writing within 48 hours and most claims are resolved within five to seven business days.
Our hourly rate covers the full job — there are no hidden stair fees, fuel surcharges, or add-ons that show up after the fact. The rate we quote is the rate you pay.
Absolutely. We handle pianos and pool tables regularly with trained crews and proper equipment. Just mention it when you book so we can send the right team with the right gear.
We do. Our long-distance service includes GPS-tracked transport, a dedicated move coordinator, and confirmed delivery windows. We operate routes across all 48 contiguous states.
Yes, at no extra charge. Bed frames, desks, dining tables, bookshelves, and most standard pieces are taken apart before loading and put back together at the destination as part of the service.
We cannot move hazardous materials, flammable liquids, perishable food, live plants, or ammunition. If you're unsure about a specific item, ask your coordinator before moving day.
Yes. We work with secure, climate-controlled storage facilities near Hampton with both short-term and long-term options. We can hold your items and deliver directly to your new home when you're ready.
Most local jobs carry a two-hour minimum, which may vary slightly based on crew size. Your coordinator will confirm the exact minimum when you book — no surprises on the final invoice.
Have boxes packed and labeled by room before the crew arrives. Clear walkways and doorways at both locations. Confirm truck parking access the day before — this is especially important in Hampton neighborhoods with limited street space. Set aside any valuables or documents you plan to transport yourself so they don't accidentally get loaded.
Questions about pricing, scheduling, or what to expect on moving day? Reach out and we'll get back to you quickly with clear answers and no pressure.
Share a few details and our coordinators will get back to you with timing, pricing, and next steps.
Service coverage